Service
Get a culture of personalized service and support when you build a relationship with VSPOne. With that comes business consulting, optical advice and state-of-the-art products that deliver what you want when you need it.
Our Team
Your trusted Optical Lab Team at VSPOne consists of customer service representatives, business consultants and optical craftsmen that are here to serve you.
Your VSPOne team members have more than 15 years of experience, on average, most hold ABO certification, and many have previous dispensing experience.
Reliable Support
Have a problem? Let us solve it.
With VSPOne, your support team includes knowledgeable problem solvers with reliable advice from optical lab experts. They provide prompt responses to all your optical needs.
Faster Service
We know you want quick turnaround, so VSPOne brings Unity® lenses and other products closer to you with localized lens services and faster delivery.
One-Stop Shopping
With a network of labs options, you get access to brand name lenses, quality lens enhancements and the reliability you need.
Private work and all VSP® plans are accepted.
Customer Care Policy
VSPOne offers:
- Patient Satisfaction and Scratch AR warranties
- A VSPOne Second Pair discount
- Laboratory Error and One-Time Six-Month Redo policies
No Contracts
Experience NO pressure, NO hassle, and NO contractual obligation to use VSPOne AND you still receive VSPOne Rewards.
All VSP providers automatically have a VSPOne account so it’s easy to get started. Try VSPOne today!